• Continental Interpreting

Best Practices for Remote Interpretation

Updated: May 21

Could you use a helpful guide on working with interpreters more efficiently in a remote meeting? 


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SMOOTH EXPERIENCES WITH TECHNICAL PREPARATION


Take a moment to understand technical requirements

  • Read and understand the technical requirements of the platforms you use (such as Zoom). Before starting a remote meeting with interpretation confirms which internet browser provides the optimal experience for the platform you are using.

Organize yourself ahead of time

  • Prepare your meeting resources (notes, water, headset, etc.) before your meeting. Proactive organization not only prevents unnecessary last-minute stress, but also prevents noisy distractions, such as shuffling papers.

Look and sound your best

  • Choose a private and quiet room, with adequate lighting for your remote interpreting workspace. Use a wall rather than a window as a background for best lighting.

Consider the benefits of a headset

  • A headset not only minimizes distracting noises but ensures better communication via higher quality sound. The built-in microphone on your computer does not always provide the best sound quality and may cause noise interference — this can be an extra communication barrier for the interpreter.

  • Using a headset maximizes both sound and interpretation quality. The better the sound quality for the interpreter, the better the quality of their interpretation

Maximize your internet connection

  • A wired internet connection is the most reliable for remote interpreting. If you have access to your modem or router, simply plug in an Ethernet cable and connect that directly to your computer. You may need to purchase a cable adapter based on the type of computer inputs you have.

  • If the only options you have are WiFi and cellular data, use WiFi as it's more reliable than cellular data. Cellular data should be used as a backup only.

Have a backup plan in place

  • Having a backup plan is not only smart, it also ensures professionalism, should your device malfunction. Have a second device available, in case you need to switch devices mid-meeting. You don't have to own a brand-new device to have a backup; this can be a refurbished computer or mobile device. It's important to understand what devices the platform you are using operates properly on.

OPTIMAL ENGAGEMENT WITH MINDFUL INTERACTION


Improve the experience with simple etiquette

  • Remote meetings are an opportunity to show your etiquette. Greeting the participants is an easy way to do that. Remember common courtesy: avoid turning your back to the screen or blocking the view of the camera. If you are using a chatbox feature, remember to monitor it in case others try to communicate with you by chat or messaging.

Use your camera appropriately

  • Appropriately using your camera can help participants effectively engage in the meeting. When a meeting involves multiple people, participants need to identify who is speaking. Having your camera on helps people identify who is speaking and prevents confusion. This not only ensures effective communication but also ensures a more efficient meeting.

  • Did you know that communication is 75% visual? Meeting participants who require interpretation rely heavily on visuals. Similarly, interpreters need visual aids and cues to provide high-quality interpretation.

Use your microphone appropriately

  • Like proper camera use, appropriate microphone use also helps participants effectively engage in the meeting. Muting your microphone when you are not speaking helps people identify who is speaking. It's also important to prevent unnecessary background noises and different speakers talking at the same time. Before your meeting, communicate this so your meeting runs more smoothly.

Be patient and mindful of everyone's speed

  • Online meetings may cause delays in responses. Be mindful in regards to the speed of conversation. Meeting moderators can help facilitate pauses, but they can also help to remain patient when different people speak at varying speeds. After all, developing the skill to efficiently use virtual meeting platforms is new to many people.

If you could use some expert knowledge before booking services, we are here to assist you with that. Our skilled team can answer your questions, so you can create optimal virtual meeting spaces with interpreters. Reach out to see how we can help you.


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