FAQ - Frequently Asked Questions

What is the difference between interpreting and translation?

Interpreting and translation are closely related but commonly confused. To interpret is to verbally transfer meaning between two languages. To translate is to transfer the meaning of written text from one language to another. Both are individual practices with their own set of skilled professionals. An interpreter is not always a translator and vice versa; they are two different linguistic professions.

With our network of professional interpreters and translators in over 150 languages worldwide, you can rely on us to handle all of your language needs.

>>More information on interpreting services
>>More information on translation services
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How do I place an order?

CIS makes placing an order very simple for our clients. You will receive a confirmation by fax or email after placing the order as well as a confirmation call 24 hours before your scheduled assignment. Place an order any other the following ways:

Call us at (800) 201-7121
Download an order form. Fax to (800) 259-3840
E-mail our calendar department directly at calendar@greattranslators.com
Order online

Do you handle same day requests?

Definitely. We have a strong reputation for handling last minute requests for our clients. With our network of interpreters and translators, we can easily locate the proper language professional and provide a quick turn around time for both interpreters and translators.

What is your cancellation policy?

We require a 24-hour cancellation notice for all assignments. In some cases, a 72-hour notice may be required due to the language or type of service. For more information on our cancellation policy please call our corporate office at (800) 201-7121.

What is Simultaneous mode?

Simultaneous interpretation requires the interpreter to listen and speak at the same time. This form is commonly used in a conference setting. It requires a highly trained and skilled interpreter to perform in simultaneous mode.

>>Learn more about Conference Interpreting

What is Consecutive mode?

Consecutive interpretation requires the speaker to stop every 1-5 minutes (usually at the end of every "sentence" or complete thought) and the interpreter then steps in to render what was said into the target language. This form is commonly used for most legal (court) settings such as deposition, trials, arbitrations as well as medical evaluations and more.

>>Learn more about On-site interpreting